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How AI is Changing the Face of eCommerce Personalization

  • helen029
  • 1 day ago
  • 1 min read

Artificial Intelligence (AI) is reshaping the way businesses approach online shopping. From recommending the right products to improving customer service, AI is becoming a powerful tool for eCommerce businesses to meet customer expectations and grow sales.


Personalization in eCommerce has always been important. But with increasing competition and customer demand for a seamless shopping experience, businesses need smarter solutions. AI steps in to fill this gap by analysing customer data, predicting preferences, and providing relevant suggestions in real-time.


AI-Powered Product Recommendations


One of the most noticeable uses of AI in eCommerce is product recommendations. Traditional recommendation systems relied on basic browsing history or purchase patterns. But AI takes it several steps ahead. With machine learning algorithms, AI can assess customer behaviour in real-time, understanding their preferences better than ever before.


 
 
 

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